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Conflict Resolution offered by Office of the Education Ombuds

Call King County Metro at (206) 553-3000 or visit http://tripplanner.kingcounty.gov/ for public transit information.
Eligibility
Parents, legal guardians, family members or students enrolled or eligible to be enrolled in the K-12 public school system in Washington state.
Hours
M, Th, 9:30am-5:30pm Tu, W, 8am-6pm.
Languages
Interpreter services
Application process
Call for information or to schedule an appointment with an ombudsman for consultation.   Visit the website for more information and free publications.
Fees
None.
Service area
WA

Other Information

Languages

  • Interpreter services
Helps resolve disputes, complaints and conflict between families and schools through facilitation.   Acts as a confidential, neutral third party not associated with the public school system.   Promotes school-family partnerships and provides information about the education system and referrals to education-related resources.   Helps parents concerned about a child being bullied at school.   Provides workshops and presentations and publishes materials designed to help families understand and navigate the K-12 education system.   Publications can be downloaded from the website or mailed.   Publications are translated into several languages.   The Education Ombudsman does not help with issues regarding:  
  • Elected officials (such as school board members)
  • Private schools
  • Private organizations or businesses
  • Preschools, colleges and universities
Does not have the authority to force a school or school district to take a specific course of action and cannot discipline or terminate school or school district employees.   Does not provide legal advice or services.
Providing organization
Office of the Education Ombuds
Listens to concerns and address questions about the K-12 public education system.