Coordinated Entry at the Housing Resource Center is a centralized intake, assessment and coordination point which determines appropriate level of assistance to stabilize housing and assist self-sufficiency. HRC tools include: rent assistance, security and utility deposits, background screening fees and other direct housing costs; referrals to site-based housing, housing voucher and other programs; linkages to life skills, financial literacy, and/or employability training and career-building services; plus referrals to partner entities.

Coordinated Entry at the Housing Resource Center offered at Serenity House Housing Resource Center - Port Angeles

Coordinated Entry at the Housing Resource Center offers centralized intake, assessment, and coordination. The Housing Resource Center is the coordinated entry point for most housing services except the Night-By-Night shelter.

Programs that provide cash grants or loans for people who need to have their electricity, gas, water or telephone service turned on but do not have the assets to pay the required deposits. Utility deposits are not required everywhere.

Utility Deposit Assistance

Programs, usually sponsored by community organizations or coalitions, that provide temporary shelter for homeless people, generally in dormitory-style facilities with very little privacy. Most community shelters offer support services which may include counseling, advocacy, referrals and help with future plans; and enforce house rules including curfews and mandatory household chores. Participation in religious activities is either optional or not a part of the program. There may be differences in intake, length of stay and amenities in family oriented facilities and those that target other specific populations.

Community Shelters

Programs that assign a staff member to assist people who are looking for housing to survey the available residences and to choose and obtain the most suitable option.

Housing Search Assistance

Programs that coordinate requests for emergency shelter by screening homeless individuals who apply using criteria established by the shelters, maintaining lists of individuals who have been aided, and checking new applicants against the lists before referring them to a resource that can meet their needs. Emergency shelter clearinghouses help to avoid duplication of service and maximize the availability of shelter resources while relieving the agencies of the task of handling requests directly. Also included are programs that refer people needing shelter to an appropriate resource, but which are not the sole source for this information.

Emergency Shelter Clearinghouses

Organizations that are part of a community-wide, coordinated effort to identify, assess and find appropriate options for homeless individuals and families seeking housing or related services, and/or for those at imminent risk of becoming homeless. The number of physical access points in the community for intake and assessment may vary (no wrong door), but all sites use the same assessment and targeting tools; make referrals using the same criteria and have access to the same set of resources including homelessness prevention (e.g., rent assistance), shelters, shelter diversion programs, service centers, transitional housing programs, permanent housing programs and outreach programs. Most coordinated entry programs also include real-time knowledge about program inventory and capacity, referral and waiting list management, and enrollment/admission decision criteria as process components.

Housing Related Coordinated Entry

Programs that provide extended shelter and supportive services primarily for homeless individuals and/or families with the goal of helping them live independently and transition into permanent housing. Some programs require that the individual/family be transitioning from a short-term emergency shelter. The length of stay varies considerably by program. It is generally longer than two weeks but typically 60 days or more and, in many cases, up to two years or more. The supportive services may be provided directly by the organization managing the housing or may be coordinated by them and provided by other public or private agencies. Transitional housing/shelter is generally provided in apartment style facilities with a higher degree of privacy than short-term homeless shelters; may be provided at no cost to the resident; and may be configured for specialized groups within the homeless population such as people with substance use disorders, a mental illness, AIDS/HIV, who have experienced domestic violence and/or veterans. In some cases, a "transition in place" option allows families to continue living in the same complex (if not the same unit) where their transitional housing unit is located when they are ready to move to permanent housing. In other cases, the permanent housing option is either public housing or private rental housing supported by a tenant-based voucher subsidy. Included are post-domestic violence shelter housing programs that make affordable rental housing (or other accommodations) available to women, generally those who are coming directly out of a domestic violence shelter or other crisis shelter, often in apartment complexes owned by the shelter; and programs that provide transitional housing and support services for other targeted groups such as military and veteran families and others who need a temporary supportive living environment to maintain stability and begin to thrive.

Transitional Housing/Shelter

Coordinated Entry at the Housing Resource Center offered at Serenity House Housing Resource Center - Sequim

Coordinated Entry at the Housing Resource Center offers centralized intake, assessment, and coordination.  The Housing Resource Center is the coordinated entry point for most housing services except the Night-By-Night shelter.

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Coordinated Entry at the Housing Resource Center offered at Serenity House Housing Resource Center - Port Angeles

Coordinated Entry at the Housing Resource Center offered at Serenity House Housing Resource Center - Sequim

Coordinated Entry at the Housing Resource Center offered at Serenity House Housing Resource Center - Forks