Operates a statewide 24-hour behavioral health help line for those dealing with issues related to substance use, problem gambling or mental health.  
Assists callers in connecting to state funded mental health, problem gambling and substance use disorder treatment providers with a particular focus on providers that offer medication assisted treatment.
Also assists callers in connecting with privately funded substance use disorder treatment providers.  

Provides support, information, and service referrals for:
- Treatment options
- Substance use disorder services
- Gambling treatment
- Medication for Opioid Use Disorder
- Harm reduction services
- Recovery support groups
- Immediate mental and emotional support for people while seeking treatment or in recovery
- Support for family members

Connects to professional services when needed, including:
- Next Day Substance Use Disorder Appointments (NDAs) 
- Bridger Appointments to MOUD providers statewide

Washington Recovery Help Line offered by Crisis Connections

Operates a statewide behavioral health helpline for those dealing with issues related to substance use, problem gambling and mental health. Provides referrals to treatment providers, including providers who offer medication assisted treatment.

Programs that provide immediate assistance for people who have problems related to excessive use of alcohol and/or use of other drugs or are at risk of a substance use related disorder. Services may include defusing the crisis, ensuring the person's safety and information about alternatives the person may explore to begin recovering. Substance use related hotlines are also typically available to significant others of people who are involved with drugs and/or excessive alcohol use.  Hotline staff can generally be reached via the telephone, email, live chat, texting and/or instant message (IM).

Substance Use Disorder Hotlines

Programs that provide immediate assistance for people who are concerned about their own gambling or the gambling of a friend or family member which may include short-term emotional support, an opportunity to ask questions and discuss alternatives and referrals to confidential treatment services. Helpline staff are generally available via telephone, email, chat and/or text.

Gambling Disorder Helplines

Programs that provide immediate assistance for people experiencing a mental health crisis such as a psychotic episode with the objective of defusing the crisis, often working closely with mobile crisis teams on standby, and helping the person develop a plan to link with resources for ongoing assistance, if required. A mental health crisis is a non-life threatening situation in which an individual exhibits extreme emotional disturbance or behavioral distress, is considering harm to him or herself or others, is disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed. Other common indicators include feelings of intense sadness or depression, sleeping or eating problems, anxiety, severe distress, grief, anger or aggression, scattered, unfocused thinking, self-doubt, loss of motivation, lack of patience or irritability and paranoia. The service is generally available via telephone, email, chat and/or text.

Mental Health Crisis Lines

Operates a phone helpline for individuals needing  
-  Referrals to providers who treat compulsive gambling 
-  Referrals to Gamblers Anonymous support groups 
Can provide literature regarding the signs and behaviors of compulsive gambling.  
Contracts with providers to fund treatment for those who can't afford it.

Helpline offered by Evergreen Council on Problem Gambling

Operates a confidential helpline for individuals struggling with gambling addiction to address the harm that may result from gambling-related problems. Refers to providers who treat compulsive gambling as well as support groups. Call, text or chat.

Filters

Focus Population

Washington Recovery Help Line offered by Crisis Connections

Helpline offered by Evergreen Council on Problem Gambling