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Bilingual Spanish Legal Clinic offered at El Centro de la Raza
Provides bilingual legal information and advice for a broad range of legal issues.
Provides legal information and advice for the following issues depending on attorney availability:
- Auto accidents
- Birth injuries
- Consumer law
- Criminal defense
- Family law
- Finance
- Immigration
- Landlord-tenant law
- Medical negligence
- Personal injury
- Property law
- Worker's rights/wage claims
What's Here
Comprehensive Immigration/Naturalization Services
Warranty Complaints
Naturalization Support/Legal Services
Child Support Assistance/Enforcement
Housing Discrimination Assistance
Paternity Suits
Consumer Fraud Reporting
Housing Complaints
Child Custody/Visitation Assistance
Divorce Assistance
General Legal Aid
Adult Guardianship Assistance
Eviction Prevention Assistance
Mortgage Delinquency and Default Counseling
Tenant Rights Information/Counseling
Unemployment Insurance Benefits Assistance
Emancipation of Minors
Domestic/Family Violence Legal Services
Consumer Law
Adoption Legal Services
Contract Law
Landlord/Tenant Dispute Resolution
Alimony Assistance
Labor and Employment Law
Legal Services and Advocacy for Youth offered by TeamChild in Spokane County
Provides advocacy and access to community-based services for youth, ages 12 through 24.
Staff will need to speak with the youth directly.
Provides civil legal advocacy to youth primarily between 12-24 years old. TeamChild’s legal team works to secure community-based services, help youth access appropriate education, healthcare, mental/behavioral health resources, safe and stable housing, navigate school discipline, and works with youth incarcerated in the Juvenile Rehabilitation (JR) system. Advocacy efforts focus on education and school-related issues such as enrollment, school discipline and access to special education; securing safe and stable housing for youth; and helping clients access public benefits, including health care, mental health services, DDA and other support. Advocacy also includes post-conviction relief, including records sealing, restitution modifications, and assisting youth with reentry supports when returning to community from incarceration.
Note: TeamChild does not provide criminal defense representation to youth or adults involved in the juvenile delinquency or adult criminal systems, nor does it offer family law representation, including child custody issues.
What's Here
Individual Advocacy
Welfare Rights Assistance
Criminal Record Expungement Assistance
Eviction Prevention Assistance
Case/Care Management
Post Conviction Restoration of Civil Rights
Housing Complaints
General Education Advocacy
Protection and Advocacy for Individuals With Disabilities
Emancipation of Minors
Special Education Advocacy
Juvenile Diversion
Medicaid Appeals/Complaints
Children's Rights Groups
Housing Advocacy Groups
General Legal Clinics offered by King County Bar Association's Neighborhood Legal Clinics
Operates legal clinics across King County where free 30-minute legal consultations are available for individuals who are not already represented by an attorney.
Operates legal clinics providing free 30 minute consultations with an attorney at multiple locations across King County. As of 9/2024, most clinics are telephonic, but there may be limited in-person availability in Seattle and Kent. Details will be provided to clients during intake screening.
Clinic attorneys can:
- Determine whether the client has a legal problem
- Suggest possible options
- Help answer papers, summons and requests
- Provide appropriate referrals
Neighborhood Legal Clinic attorneys may not have expertise in all areas of the law, but they will make every attempt to answer questions accurately.
Attorneys CANNOT give advice on criminal legal issues or provide representation on any legal matters.
What's Here
Criminal Record Expungement Assistance
HIPAA Complaints
Driver License Retention/Reinstatement Assistance
Landlord Rights Information/Counseling
Consumer Fraud Reporting
Estate Entitlement Assistance
Child Custody/Visitation Assistance
Housing Discrimination Assistance
Food Stamps/SNAP Appeals/Complaints
Mortgage Delinquency and Default Counseling
Labor and Employment Law
Domestic/Family Violence Legal Services
Post Conviction Restoration of Civil Rights
Patient Rights Assistance
Public/Subsidized Housing Appeals Assistance
General Education Advocacy
Social Security Disability Insurance Appeals/Complaints
Human Trafficking Legal Assistance
Government Complaints/Government Ombudsman Offices
Home Sanitation
Tenant Rights Information/Counseling
Intellectual Property Law Training/General Information
Child Support Assistance/Enforcement
Adult Guardianship Assistance
Repossession Agency Complaints
Taxpayer Advocate Services
Eviction Prevention Assistance
Identity Theft Reporting/Recovery Programs
Impounded Vehicle Services
Workers Compensation Benefits Assistance
Predatory Lending Assistance
Contract Law
Landlord/Tenant Dispute Resolution
Veteran Benefits Assistance
Corporate/Business Law
Welfare Rights Assistance
State Disability Insurance Appeals/Complaints
Special Education Advocacy
Protection and Advocacy for Individuals With Disabilities
Legal Counseling
Divorce Assistance
Consumer Law
Elder/Dependent Adult Abuse Restraining Orders
Automobile Complaints
General Legal Aid
Organizational Start Up Services
Warranty Complaints
Unemployment Insurance Benefits Assistance
Housing Complaints
Medicaid Appeals/Complaints
Paternity Suits
Employment Discrimination Assistance
Emancipation of Minors
Alimony Assistance
LGBTQ2S+ Legal Clinic offered by King County Bar Association Neighborhood Legal Clinics through QLAW
Hosts a free monthly legal clinic with a focus on LGBTQ issues; provides information in a variety of areas including family law, debt and bankruptcy, divorce/dissolution, employment discrimination, and transgender legal issues.
Hosts a legal clinic specifically designed to address the needs of lesbian, gay, bisexual, and transgender individuals and couples. This clinic is run by QLaw Foundation in partnership with the King County Bar Association.
The clinic is open to everyone regardless of sexual orientation or gender identity.
At the clinic, an attorney will meet with clients for 30 minutes and provide individualized legal advice and information.
Clinic attorneys will answer questions and provide information in a variety of areas including family law, immigration, debt and bankruptcy, divorce/dissolution, employment discrimination, and transgender legal issues.
What's Here
Alien Travel/Reentry Document Filing Assistance
Durable Power of Attorney for Asset Management
Child Support Assistance/Enforcement
Asylum Application Filing Assistance
Divorce Assistance
Home Sanitation
Health Care Discrimination Assistance
Immigrant Benefits Assistance
Paternity Suits
Eviction Prevention Assistance
Education Discrimination Assistance
Native American/Tribal Law
Unemployment Insurance Benefits Assistance
Customer Service Discrimination Assistance
Adult Guardianship Assistance
Adoption Legal Services
Domestic/Family Violence Legal Services
Alimony Assistance
Bankruptcy Assistance
Mortgage Delinquency and Default Counseling
Foster Care Legal Services
Public/Subsidized Housing Appeals Assistance
Debt Consolidation Services
Veteran Benefits Assistance
Family Justice Centers
Comprehensive Family Law Services
Grandparent Rights
Patient Rights Assistance
General Education Advocacy
Naturalization Support/Legal Services
Child Custody/Visitation Assistance
Legal Counseling
Landlord Rights Information/Counseling
Employment Discrimination Assistance
General Legal Aid
Emancipation of Minors
Deferred Action on Alien Removal
Human Trafficking Legal Assistance
Housing Complaints
Landlord/Tenant Dispute Resolution
Child Advocacy Centers
Special Immigrant Juvenile Petitions
Elder Law
Special Education Advocacy
Work Permits
Housing Discrimination Assistance
Loren Miller Bar Association Legal Clinic offered by King County Bar Association Neighborhood Legal Clinics at Loren Miller Bar Association (telephonic)
Operates a legal clinic where a free 30-minute legal consultation is available for individuals with cases in King County who are not already represented by an attorney. Focus is on serving African American clients but clinic is open to all.
Operates a legal clinic providing a free 30-minute consultation with an attorney (60 minutes if an interpreter or other accommodation is needed)
Clinic is open to all, but particular focus is on providing culturally-informed legal services in a safe and welcoming environment to individuals who identify as African American or Black. This clinic is staffed primarily by attorneys of color.
Clinic attorneys can:
- Determine whether the client has a legal problem
- Suggest possible options
- Help answer papers, summons and requests
- Provide appropriate referrals
Neighborhood Legal Clinic attorneys may not have expertise in all areas of the law, but they will make every attempt to answer questions accurately.
Attorneys CANNOT give advice on criminal legal issues or provide representation on any legal matters.
What's Here
Food Stamps/SNAP Appeals/Complaints
Alimony Assistance
Elder Law
Protection and Advocacy for Individuals With Disabilities
State Disability Insurance Appeals/Complaints
Public/Subsidized Housing Appeals Assistance
Domestic/Family Violence Legal Services
Consumer Fraud Reporting
Home Sanitation
Emancipation of Minors
Post Conviction Restoration of Civil Rights
Driver License Retention/Reinstatement Assistance
Comprehensive Immigration/Naturalization Services
Workers Compensation Benefits Assistance
Durable Power of Attorney for Health Care
Education Discrimination Assistance
Housing Complaints
General Education Advocacy
Deferred Action on Alien Removal
Warranty Complaints
Adult Guardianship Assistance
Intellectual Property Law Training/General Information
Special Education Advocacy
Will Preparation Assistance
Eviction Prevention Assistance
Identity Theft Reporting/Recovery Programs
Automobile Complaints
Immigrant Benefits Assistance
Predatory Lending Assistance
Durable Power of Attorney for Asset Management
Naturalization Support/Legal Services
Work Permits
Contract Law
Bankruptcy Assistance
Labor and Employment Law
Patient Rights Assistance
Customer Service Discrimination Assistance
Impounded Vehicle Services
Mortgage Delinquency and Default Counseling
Asylum Application Filing Assistance
Child Custody/Visitation Assistance
Child Support Assistance/Enforcement
Legal Counseling
Human Trafficking Legal Assistance
HIPAA Complaints
Constitutional/Civil Rights Groups
Special Immigrant Juvenile Petitions
Organizational Start Up Services
Housing Discrimination Assistance
Native American/Tribal Law
Paternity Suits
Veteran Benefits Assistance
Corporate/Business Law
Employment Discrimination Assistance
General Legal Aid
Alien Travel/Reentry Document Filing Assistance
Collection Complaints
Estate Entitlement Assistance
Criminal Record Expungement Assistance
Social Security Disability Insurance Appeals/Complaints
Landlord Rights Information/Counseling
Taxpayer Advocate Services
Welfare Rights Assistance
Traffic/Parking Ticket Information/Advice
Voting Rights Protection
State Unemployment Insurance Appeals/Complaints
Elder/Dependent Adult Abuse Restraining Orders
Medicaid Appeals/Complaints
Unemployment Insurance Benefits Assistance
Consumer Law
Divorce Assistance
Landlord/Tenant Dispute Resolution
Korean Legal Clinic offered by King County Bar Association Neighborhood Legal Clinics at Korean Community Services Center
Attorneys work with interpreters to give consultation and legal advice on family law, immigration law, landlord-tenant disputes, employment law and other areas. Call for an appointment. Focuses on serving limited English-speaking Koreans.
Operates legal clinics providing free 30 minute consultations with an attorney.
Focus is on Korean and Korean-speaking clients.
Clinic attorneys can:
- Determine whether the client has a legal problem
- Suggest possible options
- Help answer papers, summons and requests
- Provide appropriate referrals
Neighborhood legal clinic attorneys may not have expertise in all areas of the law, but they will make every attempt to answer questions accurately.
Attorneys CANNOT give advice on criminal legal issues or provide representation on any legal matters.
What's Here
Family Justice Centers
Public/Subsidized Housing Appeals Assistance
Bankruptcy Assistance
Intellectual Property Law Training/General Information
Veteran Benefits Assistance
Collection Complaints
Repossession Agency Complaints
Workers Compensation Benefits Assistance
Durable Power of Attorney for Health Care
Protection and Advocacy for Individuals With Disabilities
Child Guardianship Assistance
Employment Discrimination Assistance
Organizational Start Up Services
Special Education Advocacy
Welfare Rights Assistance
Driver License Retention/Reinstatement Assistance
Impounded Vehicle Services
Warranty Complaints
Divorce Assistance
Government Complaints/Government Ombudsman Offices
Emancipation of Minors
Education Discrimination Assistance
Unemployment Insurance Benefits Assistance
Landlord/Tenant Dispute Resolution
Adoption Legal Services
Contract Law
Voting Rights Protection
Housing Complaints
Taxpayer Advocate Services
Asylum Application Filing Assistance
Housing Discrimination Assistance
Comprehensive Family Law Services
Deferred Action on Alien Removal
Eviction Prevention Assistance
HIPAA Complaints
Immigrant Benefits Assistance
Domestic/Family Violence Legal Services
Home Sanitation
Will Preparation Assistance
Post Conviction Restoration of Civil Rights
Elder/Dependent Adult Abuse Restraining Orders
Consumer Law
General Education Advocacy
Constitutional/Civil Rights Groups
Grandparent Rights
Naturalization Support/Legal Services
Customer Service Discrimination Assistance
Alien Travel/Reentry Document Filing Assistance
Automobile Complaints
Child Custody/Visitation Assistance
Landlord Rights Information/Counseling
Patient Rights Assistance
Foster Care Legal Services
Native American/Tribal Law
Special Immigrant Juvenile Petitions
General Legal Aid
Criminal Record Expungement Assistance
Estate Entitlement Assistance
Child Support Assistance/Enforcement
Consumer Fraud Reporting
Immigrant Labor Certification Filing Assistance
Elder Law
Work Permits
Labor and Employment Law
Comprehensive Immigration/Naturalization Services
Child Advocacy Centers
Mortgage Delinquency and Default Counseling
Corporate/Business Law
Rights Counseling for Undocumented People
Predatory Lending Assistance
Identity Theft Reporting/Recovery Programs
Adult Guardianship Assistance
Durable Power of Attorney for Asset Management
Paternity Suits
Legal Services and Advocacy for Youth Offered by TeamChild in Yakima County
Provides advocacy and access to community-based services for youth, ages 12 through 24.
Staff will need to speak with the youth directly.
Provides civil legal advocacy to youth primarily between 12-24 years old. TeamChild’s legal team works to secure community-based services, help youth access appropriate education, healthcare, mental/behavioral health resources, safe and stable housing, navigate school discipline, and works with youth incarcerated in the Juvenile Rehabilitation (JR) system. Advocacy efforts focus on education and school-related issues such as enrollment, school discipline and access to special education; securing safe and stable housing for youth; and helping clients access public benefits, including health care, mental health services, DDA and other support. Advocacy also includes post-conviction relief, including records sealing, restitution modifications, and assisting youth with reentry supports when returning to community from incarceration.
Note: TeamChild does not provide criminal defense representation to youth or adults involved in the juvenile delinquency or adult criminal systems, nor does it offer family law representation, including child custody issues.
What's Here
Criminal Record Expungement Assistance
Juvenile Diversion
Housing Complaints
Housing Advocacy Groups
Protection and Advocacy for Individuals With Disabilities
General Education Advocacy
Medicaid Appeals/Complaints
Special Education Advocacy
Individual Advocacy
Eviction Prevention Assistance
Case/Care Management
Children's Rights Groups
Post Conviction Restoration of Civil Rights
Emancipation of Minors
Welfare Rights Assistance
International District Legal Clinic offered by King County Bar Association Neighborhood Legal Clinics at Chinese Information and Service Center
Attorneys work with interpreters to give consultation and legal advice on family law, immigration law, landlord-tenant disputes, employment law, and other areas. Call for an appointment. Focuses on serving limited English-speaking Asians.
Chinese Information and Service Center, Asian Bar Association of Washington, and Asian Counseling and Referral Service partner with the King County Bar Association to provide a free legal clinic.
Pro bono attorneys work with staff and volunteer interpreters to give consultation and legal advice around family law, immigration law, landlord-tenant disputes, employment law, and other areas. As of 9/2024, most consults are virtual but in-person appointments may be available if needed (more information provided to clients during intake phone call). Call (206) 957-8544 for an appointment. Appointments are typically Tuesdays, 5:30-7:30 PM.
International District Legal Clinic
Chinese Information and Services Center
611 S Lane St.
Seattle, WA 98144
What's Here
Immigrant Labor Certification Filing Assistance
Adult Guardianship Assistance
Organizational Start Up Services
Identity Theft Reporting/Recovery Programs
Housing Discrimination Assistance
Grandparent Rights
Child Custody/Visitation Assistance
Comprehensive Immigration/Naturalization Services
Family Justice Centers
General Legal Aid
Mortgage Delinquency and Default Counseling
Government Complaints/Government Ombudsman Offices
Deferred Action on Alien Removal
Unemployment Insurance Benefits Assistance
Elder Law
Contract Law
Estate Entitlement Assistance
Bankruptcy Assistance
Warranty Complaints
Collection Complaints
Automobile Complaints
Impounded Vehicle Services
Rights Counseling for Undocumented People
Housing Complaints
Veteran Benefits Assistance
Landlord/Tenant Dispute Resolution
Consumer Law
Home Sanitation
Divorce Assistance
Native American/Tribal Law
Naturalization Support/Legal Services
Paternity Suits
Intellectual Property Law Training/General Information
Durable Power of Attorney for Health Care
Predatory Lending Assistance
Employment Discrimination Assistance
Asylum Application Filing Assistance
Landlord Rights Information/Counseling
Child Support Assistance/Enforcement
Work Permits
Child Advocacy Centers
Criminal Record Expungement Assistance
Constitutional/Civil Rights Groups
Human Trafficking Legal Assistance
Tenant Rights Information/Counseling
Public/Subsidized Housing Appeals Assistance
Alien Travel/Reentry Document Filing Assistance
Consumer Fraud Reporting
Special Immigrant Juvenile Petitions
Labor and Employment Law
Comprehensive Family Law Services
General Education Advocacy
Corporate/Business Law
Elder/Dependent Adult Abuse Restraining Orders
Special Education Advocacy
Eviction Prevention Assistance
Patient Rights Assistance
Foster Care Legal Services
Domestic/Family Violence Legal Services
Customer Service Discrimination Assistance
Will Preparation Assistance
Emancipation of Minors
Voting Rights Protection
Education Discrimination Assistance
Adoption Legal Services
Youth Homelessness Program offered by Legal Counsel for Youth and Children
Provides civil legal advice and/or representation for youth ages 12-24, who are homeless or at risk of homelessness.
Provides free civil legal services for youth and young adults between ages 12-24 who are experiencing homelessness or housing instability.
What's Here
Identity Theft Reporting/Recovery Programs
Customer Service Discrimination Assistance
Predatory Lending Assistance
Education Discrimination Assistance
Protection and Advocacy for Individuals With Disabilities
Collection Complaints
Consumer Fraud Reporting
Unemployment Insurance Benefits Assistance
Consumer Law
Domestic/Family Violence Legal Services
Government Complaints/Government Ombudsman Offices
Name/Personal Information Modification Assistance
Tenant Rights Information/Counseling
Native American/Tribal Law
Housing Discrimination Assistance
Stalking/Harassment Orders
Veteran Benefits Assistance
Immigrant Benefits Assistance
Landlord Rights Information/Counseling
Adult Guardianship Assistance
Paternity Suits
Housing Complaints
Bankruptcy Assistance
Child Support Assistance/Enforcement
Labor and Employment Law
Patient Rights Assistance
Landlord/Tenant Dispute Resolution
Mortgage Delinquency and Default Counseling
Welfare Rights Assistance
Public/Subsidized Housing Appeals Assistance
Child Custody/Visitation Assistance
Identification Application/Replacement Clinics
Special Immigrant Juvenile Petitions
Special Education Advocacy
Child Guardianship Assistance
Alimony Assistance
General Legal Aid
Criminal Record Expungement Assistance
Constitutional/Civil Rights Groups
Divorce Assistance
Workers Compensation Benefits Assistance
Eviction Prevention Assistance
Emancipation of Minors
General Education Advocacy
Post Conviction Restoration of Civil Rights
Foster Care Legal Services
Home Sanitation
Driver License Retention/Reinstatement Assistance
Legal Services and Advocacy for Youth offered by TeamChild in King County
Provides advocacy and access to community-based services for youth, ages 12 through 24. Staff will need to speak with the youth directly.
Provides civil legal advocacy to youth primarily between 12-24 years old. TeamChild’s legal team works to secure community-based services, help youth access appropriate education, healthcare, mental/behavioral health resources, safe and stable housing, navigate school discipline, and works with youth incarcerated in the Juvenile Rehabilitation (JR) system. Advocacy efforts focus on education and school-related issues such as enrollment, school discipline and access to special education; securing safe and stable housing for youth; and helping clients access public benefits, including health care, mental health services, DDA and other support. Advocacy also includes post-conviction relief, including records sealing, restitution modifications, and assisting youth with reentry supports when returning to community from incarceration.
Note: TeamChild does not provide criminal defense representation to youth or adults involved in the juvenile delinquency or adult criminal systems, nor does it offer family law representation, including child custody issues.
What's Here
General Education Advocacy
Children's Rights Groups
Special Education Advocacy
Emancipation of Minors
Medicaid Appeals/Complaints
Criminal Record Expungement Assistance
Protection and Advocacy for Individuals With Disabilities
Eviction Prevention Assistance
Post Conviction Restoration of Civil Rights
Case/Care Management
Welfare Rights Assistance
Individual Advocacy
Juvenile Diversion
Housing Complaints
Housing Advocacy Groups
Legal Services and Advocacy for Youth Offered by TeamChild in Pierce County
Provides advocacy and access to community-based services for youth, ages 12 through 24.
Staff will need to speak with the youth directly.
Provides civil legal advocacy to youth primarily between 12-24 years old. TeamChild’s legal team works to secure community-based services, help youth access appropriate education, healthcare, mental/behavioral health resources, safe and stable housing, navigate school discipline, and works with youth incarcerated in the Juvenile Rehabilitation (JR) system. Advocacy efforts focus on education and school-related issues such as enrollment, school discipline and access to special education; securing safe and stable housing for youth; and helping clients access public benefits, including health care, mental health services, DDA and other support. Advocacy also includes post-conviction relief, including records sealing, restitution modifications, and assisting youth with reentry supports when returning to community from incarceration.
Note: TeamChild does not provide criminal defense representation to youth or adults involved in the juvenile delinquency or adult criminal systems, nor does it offer family law representation, including child custody issues.
What's Here
Special Education Advocacy
Protection and Advocacy for Individuals With Disabilities
Housing Complaints
Eviction Prevention Assistance
Post Conviction Restoration of Civil Rights
Emancipation of Minors
Individual Advocacy
Medicaid Appeals/Complaints
Juvenile Diversion
General Education Advocacy
Children's Rights Groups
Case/Care Management
Criminal Record Expungement Assistance
Welfare Rights Assistance
Housing Advocacy Groups
General Legal Clinics offered at Eastside Legal Assistance Program
Provides free 45-minute appointments for advice on civil legal issues. Attorneys at the clinic do not typically provide representation. Serves low-income residents of East, Northeast and Southeast King County (does not serve Seattle residents.)
Provides free 45-minute to 1-hour appointments with an attorney for advice on civil legal issues such as: consumer, finance/debt, employment, housing, benefits. Appointments are required. Clinics are currently telephonic.
Attorneys at the clinic are not able to provide representation.
What's Here
Corporate/Business Law
Driver License Retention/Reinstatement Assistance
Organizational Start Up Services
Landlord Associations
General Legal Aid
Education Discrimination Assistance
Children's Rights Groups
Welfare Rights Assistance
Consumer Fraud Reporting
Legal Counseling
Patient Rights Assistance
Special Education Advocacy
Will Preparation Assistance
Warranty Complaints
Employment Discrimination Assistance
Intellectual Property Law Training/General Information
General Education Advocacy
Adult Guardianship Assistance
Protection and Advocacy for Individuals With Disabilities
Conservatorship Assistance
Labor and Employment Law
Estate Entitlement Assistance
Domestic/Family Violence Legal Services
Housing Discrimination Assistance
HIPAA Complaints
Landlord Rights Information/Counseling
Mortgage Delinquency and Default Counseling
Voting Rights Protection
Contract Law
Housing Complaints
Automobile Complaints
Consumer Law
Repossession Agency Complaints
Predatory Lending Assistance
Elder/Dependent Adult Abuse Restraining Orders
Landlord/Tenant Dispute Resolution
Child Guardianship Assistance
Public/Subsidized Housing Appeals Assistance
Taxpayer Advocate Services
Human Trafficking Legal Assistance
Criminal Record Expungement Assistance
Elder Law
Durable Power of Attorney for Asset Management
Customer Service Discrimination Assistance
Legal Representation
Eviction Prevention Assistance
Labor Arbitration/Mediation
General Consumer Complaints
Workers Compensation Benefits Assistance
Impounded Vehicle Services
Constitutional/Civil Rights Groups
Durable Power of Attorney for Health Care
Post Conviction Restoration of Civil Rights
Identity Theft Reporting/Recovery Programs
Native American/Tribal Law
Unemployment Insurance Benefits Assistance
Collection Complaints